Cancellation Policy

Once an order is placed, you will receive an order confirmation via email. On items that are not Final Sale, there is a "cancel your order" button in the order confirmation email that you may use in the first 6 hours. Alternatively, you may cancel your order by emailing an order cancellation request to info@onenessboutique.com at any time prior to the order being shipped.

Final Sale items may not be cancelled.

Heads up: We don’t offer refunds or returns for damaged, dented, or crushed shoe boxes. With the number of sneakers we ship out, it’s just not possible to guarantee every box arrives in perfect shape — but rest assured, all pairs are brand new and 100% authentic.

https://www.onenessboutique.com/pages/shipping-policy